Community Manager opening at Kixeye

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Job Position: 
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The Community Manager is the liaison between the players and the developers. As a Community Manager, you will be responsible for getting to know all KIXEYE titles inside and out, and be able to relay that knowledge in a professional manner to the users. You will be interacting with our players through various channels including forums and social networks. You will document your interactions and escalating the most important topics to be forwarded to the development team. Outgoing and friendly personality is a must! There is a good chance that you will appear in audio podcasts or video tutorials, so you must be willing to put yourself out there.

What you get to do every day:

  • Daily forum posts and moderation
  • WordPress blog posts and moderation
  • Facebook Wall post moderation
  • Assist in video production
  • Identify and quantify community feedback for needed changes
  • Investigate and remove potential hackers
  • Communication coordinate with off-site CMs and forum Mods
  • Work in partnership with Customer Support team
  • Weekly reports to Lead CM regarding activity
  • Creating ideas on increasing user interaction and retention
  • Knowing the games in-depth

What you bring to the role:

  • A TRUE gamer; one that enjoys many genres, owns many gaming platforms, and is open to new experiences
  • At least one year of Community Management, or related experience
  • Flexible schedule; may require some overtime and/or weekend work
  • Basic knowledge of both PC and Mac operating systems
  • Basic knowledge of MS Office applications i.e. Word and Excel
  • Basic knowledge of WordPress
  • Excellent writing skills
  • Excellent communication skills
  • User of various social networks: Facebook, Twitter, YouTube
  • Familiarity with Skype
  • Familiarity with Flash

Bonuses:

  • BA degree from University or equivalent
  • Video production experience including filming and editing
  • Experience with Final Cut Pro and/or Adobe Premiere (or equivalent)
  • Experience with Photoshop
  • Played several RTS games
  • Played several MMO titles

Apply at: http://www.kixeye.com/jobs/?ID=bv692436210&newsite=1